Delivery Information

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are mainly available for delivery to addresses in Australia. Shipments outside of Australia are only available to United States, Canada, New Zealand, Indonesia, Singapore and Malaysia at this time.

We are currently using Toll Transport for Australia which means you must use a physical address for delivery . If PO Box addresses are used we are unable to provide express delivery.

Delivery Time

The estimated delivery time for Australia is within 3 business days of your order (although we use Toll Priority so in most cases its overnight but we give no guarantees). Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. If we are not able to deliver you order within 3 business days we will contact you about the delay. Business day mean Monday to Friday, except holidays. Please note we do not ship on Weekends.
Overseas customers will have a longer delivery time, please Contact us if you need a estimation of your delivery.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, then click your "Shopping Cart" at the top right of the page, once in the cart click on the "Estimated Shipping & Taxes" link to work out delivery costs and taxes that apply.  Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately Here.

Questions

If you have any questions about the delivery and shipment or your order, please contact us Here .